CallCentersIndia

Seminars and conferences have an important place in promoting industry discourse. These are the platforms where decision makers in various industries gather and try to discuss issues prevalent in their line of work. Although these events are pivotal for the growth of businesses, most of them suffer from lack of attendance. This is why, it is essential to take help from companies that specialize in seminar registration. As the cost of procuring such a service is quite high in most developed countries, it makes good business sense to invest in services provided by seminar registration call center India . How Seminar Registration Services Can Help? Seminar registration services can turn a vacant event into a one choke full with audience. Seminar registration services cover the following tasks: 1.       Mailing invitations to prospective attendees 2.       Making bookings and providing confirmations 3.    ...

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Customers can be finicky. They can get upset because of the smallest problems in a product or service. And it’s a well-known fact that customer is always right, so the burden of handling a fussy customer lies on the shoulders of customer-facing employees. The Severity of Task Faced by Call Center Agents In shops, there are salesmen who are well-trained in handling customers. In call centers, there are customer support agents. Both represent their respective organizations; however, the task of a call center agent is way more difficult. The primary reason for this difficulty comes from the fact that a customer support agent has to rely on a telephonic conversation and has no idea of gauging how a customer is reacting (physically). The difficulty of the task increases further when the customer calls to a call centeroutsourcing number that adds to his phone bill. Advantages of Toll-Free Number Call Center Outsourcing When a customer calls to a toll-free number, he is ...